How to fix error code issues in refrigerators

Issue:

• Fridge-freezer displays error code ER CE

Applies to:

• Connected french door fridge-freeze

Applies to model numbers:

EHE6879A-B

Resolution:

1. Restart the connection to Wi-Fi. 
2. Wiring might be damaged if the door has been removed. We recommend requesting a visit by a service engineer

Cause:

Defective wiring - Electric noise

Issue:

• The message HI (high-temperature alarm) is visible on the refrigerator compartment display
• The appliance emits an alarm sound every 10 seconds

Applies to:

• Connected french door fridge-freezer

Applies to model numbers:

EHE6879A-B

Resolution:

1. Check if a Door Open alert is active or has it been active Avoid leaving the door open for a long time.

2. Has a power failure occurred for a long time? Please note if this unit connected to the internet only recently

3. Have you recently loaded a lot of food in the compartment?

4. Press any key on the UI and the display shows the highest temperature reached for 10 seconds, then the set

5. Contact Electrolux Consumer Care Service if the high-temperature condition has not improved after 60

 

Cause:

• Door left open for too long
• Power fail for too long
• Too much food loaded at the same time